Introduction
These Terms and Conditions govern your access to the Vorcas Tech Lab website and any consulting, design, development, and support services we provide. By browsing our site or entering into an engagement with us, you agree to be bound by these terms.
We strive to deliver high‑quality solutions aligned to your business goals. These terms establish the expectations, responsibilities, and boundaries that help both parties collaborate effectively throughout a project lifecycle.
Use of Services
You agree to use our services for lawful purposes and to provide accurate, complete information necessary for planning, execution, and delivery. You are responsible for securing any required approvals, licenses, or third‑party permissions related to your content and data.
We may suspend or limit access if we detect misuse, security risks, or violations of applicable law. We will make reasonable efforts to notify you of any suspension and work with you to resolve the underlying issue.
Quotes and Engagement
Quotes and proposals define the agreed scope, deliverables, assumptions, timeline, and pricing. An engagement starts when you confirm in writing (including email approval) and any agreed deposit is received, if applicable.
Change requests, scope extensions, or new requirements will be assessed and documented. These may affect timelines and costs, and we will provide revised estimates prior to proceeding.
Payments
Unless otherwise stated, payments follow milestone or phased billing. Invoices are due upon receipt. Late payments may pause work, delay delivery, or incur reasonable administrative charges where permitted by law.
All fees are exclusive of taxes, duties, and withholdings unless expressly indicated. Refunds, if any, are handled in good faith based on work completed and non‑recoverable costs.
Refunds
Vorcas Tech Lab does not provide refunds once work has commenced or deliverables have been shared. All payments made toward project milestones, retainers, or services rendered are non‑refundable.
No credit will be issued back to your original payment method. Any exceptions must be agreed to in writing prior to engagement and will be limited to unperformed work at our sole discretion.
Intellectual Property
Upon full and final payment, you own the project‑specific deliverables expressly identified in the engagement documents. Pre‑existing tools, frameworks, templates, or libraries remain the property of their respective owners and are licensed to you as needed to operate the deliverables.
We may retain a non‑exclusive right to reuse general, non‑confidential components, patterns, or know‑how that are not specific to your proprietary information. Third‑party assets are provided subject to their applicable licenses.
Confidentiality
Each party agrees to protect and use the other party’s confidential information solely for the purposes of the engagement. Confidential information includes non‑public business, technical, or financial data disclosed in any medium.
Confidentiality obligations do not apply to information that is public, independently developed without reference to the confidential information, or rightfully obtained from a third party without restriction.
Warranties and Support
We warrant that deliverables will substantially conform to agreed specifications at the time of delivery. During the agreed warranty window, we will address reported defects that are reproducible and within scope.
Beyond the warranty period, we can provide ongoing maintenance and support under a separate agreement with defined service levels, response times, and update policies.
Limitation of Liability
To the maximum extent permitted by law, neither party will be liable for indirect, incidental, or consequential damages including lost profits or business interruption. Our total liability arising from an engagement is limited to the amounts paid by you for the specific services giving rise to the claim.
Termination
Either party may terminate the engagement for material breach that remains uncured after reasonable written notice. Upon termination, you will pay for work completed and agreed non‑recoverable expenses.
We will cooperate on a professional handover, providing reasonable documentation and access to deliverables produced up to the termination date.
Governing Law
These terms are governed by the laws of Bengaluru, Karnataka, India, without regard to conflict of law principles. Any disputes will be addressed through good‑faith negotiation and, if necessary, resolved in the competent courts of Bengaluru.
Contact
For questions regarding these terms, contact support@vorcastechlab.com. We aim to respond promptly and clarify any concerns about scope, timelines, or policies.
Overview
This Privacy Policy describes how Vorcas Tech Lab collects, uses, shares, and protects personal information obtained through our website and services. We are committed to handling your data responsibly and transparently.
By contacting us or using our services, you consent to the practices described in this policy, subject to applicable laws and your rights.
Information We Collect
When you submit the contact form, we collect your name, email address, company, and message content to respond to your request. We may also collect technical information such as device type, browser, pages viewed, and timestamps for performance and security.
We do not intentionally collect sensitive categories of data through the website. If you include such information, you acknowledge it is shared at your discretion and solely for the purpose of your inquiry.
How We Use Information
We use the information to respond to inquiries, provide proposals and quotes, deliver services, and manage our relationship with you. We may use aggregated, non‑identifiable data to improve site functionality and user experience.
With your consent, we may send occasional updates about offerings or service changes. You can opt out of non‑essential communications at any time.
Cookies
We may use cookies and similar technologies to support core functionality, remember preferences, and analyze site usage. You can manage or disable cookies through your browser settings, but some features may not function properly without them.
Sharing
We do not sell personal data. We may share limited information with trusted processors (such as email or hosting providers) solely to operate the site and deliver communications. These processors are bound by confidentiality and data protection obligations.
We may disclose information if required by law, regulation, legal process, or to protect rights, safety, or the integrity of our services.
Security
We implement reasonable administrative, technical, and organizational safeguards to protect personal data. While we work to maintain a secure environment, no method of transmission or storage is fully secure. We encourage you to follow best practices when sharing information online.
Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy, comply with legal requirements, and resolve disputes. When data is no longer needed, we securely delete or anonymize it.
Payments and Refunds
If payments are processed in connection with your engagement, we use only the minimum personal information necessary for invoicing, receipts, and compliance. Payment details may be handled by trusted processors under confidentiality obligations.
Vorcas Tech Lab does not issue refunds for services once initiated or delivered. No credit is made back to the original payment instrument. Any rare exceptions require prior written agreement and apply only to unperformed services.
Your Rights
Subject to applicable laws, you may request access to, correction of, or deletion of your personal data. You may also withdraw consent for non‑essential processing. To exercise these rights, contact support@vorcastechlab.com and we will respond within a reasonable time.
Children
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us so we can delete it.
Updates
We may update this Privacy Policy to reflect changes in law, technology, or our practices. If material changes occur, we will indicate the effective date and, where appropriate, provide a notice on the site.
Contact
For privacy inquiries or requests regarding your data, contact support@vorcastechlab.com. We aim to process requests promptly and transparently.
